Terms of Use

Effective Date: 3/30/2026

Last Updated: 3/30/2026


Welcome to samgenmed.com (the “Site”), owned and operated by Samgen Medical (“Samgen,” “we,” “us,” or our”).


These Terms of Use (“Terms”) govern your access to and use of the Site, including any content, features, functionality, products, services, account areas, and communications offered through the Site.


By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.


1. Use of the Site


You may use the Site only for lawful purposes and in accordance with these Terms.


You agree not to use the Site:

  • In any way that violates applicable law or regulation
  • To engage in fraud, abuse, or misleading conduct
  • To interfere with the operation or security of the Site
  • To attempt to gain unauthorized access to accounts, servers, or systems
  • To copy, scrape, reproduce, distribute, or exploit Site content except as allowed by law or with our written permission
  • To upload or transmit malicious code, viruses, or harmful material

We reserve the right to suspend or terminate access to the Site for any user who violates these Terms.


2. Eligibility


By using the Site, you represent that you are at least the age of majority in your state or jurisdiction, or that you are using the Site with the permission and supervision of a parent or legal guardian where permitted by law.


3. Product and Website Information


We strive to provide accurate descriptions of products, pricing, availability, and other information on the Site. However, we do not warrant that all Site content is complete, current, or error-free.


We reserve the right to:

  • Correct errors, inaccuracies, or omissions
  • Change or update product information at any time without notice
  • Modify or discontinue products or services without notice
  • Limit quantities
  • Refuse or cancel orders where permitted by law

Product images, colors, packaging, and descriptions may vary slightly from actual products.


4. No Medical Advice


The content on this Site is provided for general informational and product-related purposes only. It is not medical advice and is not intended to diagnose, treat, cure, or prevent any medical condition.


Always consult a qualified healthcare professional regarding any medical condition, diagnosis, treatment decision, or use of a medical product.


Your use of the Site does not create a doctor-patient, provider-patient, or other healthcare professional relationship with Samgen.


5. Orders and Purchases


If the Site permits purchases, all orders are subject to acceptance and availability. We may refuse or cancel any order at our discretion, including in cases involving pricing errors, suspected fraud, product unavailability, or other issues.


You agree to provide current, complete, and accurate purchase, billing, shipping, and account information.


Additional terms may apply to purchases, including separate terms related to:


Shipping
Returns
Refunds
RMAs
Product-specific policies
Distributor or B2B sales terms


If there is a conflict between these Terms and any separate sales terms or order terms, the more specific terms will control for that transaction.


6. Accounts and Login Credentials


If the Site allows you to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.


You agree to notify us promptly of any unauthorized use of your account or any other security breach.


We reserve the right to disable or terminate accounts at our discretion.


7. Intellectual Property


All content on the Site, including text, graphics, logos, icons, images, videos, downloads, page layouts, product descriptions, and software, is owned by Samgen, its licensors, or its content providers and is protected by intellectual property laws.


Except for limited personal, non-commercial use of the Site, you may not copy, reproduce, modify, republish, upload, transmit, distribute, or create derivative works from Site content without our prior written consent.


All trademarks, service marks, trade names, and logos displayed on the Site are the property of their respective owners. Nothing on the Site grants you any license or right to use them without permission.


8. User Submissions


If you send us feedback, suggestions, testimonials, reviews, inquiries, or other materials through the Site or otherwise, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and distribute those materials for business purposes, subject to applicable law and our Privacy Policy.


You represent that any materials you submit:

  • Are accurate to the best of your knowledge
  • Do not violate any law or third-party rights
  • Are not fraudulent, defamatory, obscene, or otherwise unlawful

We reserve the right, but not the obligation, to remove or refuse submitted content.


9. Third-Party Links and Services


The Site may contain links to third-party websites, applications, platforms, or services. 


We provide those links for convenience only and do not control or endorse those third parties.


We are not responsible for the content, policies, products, or services of third-party sites. Your use of third-party sites is at your own risk.


10. Disclaimer of Warranties


THE SITE AND ALL CONTENT, FEATURES, AND SERVICES MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.


TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAMGEN DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.


WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.


11. Limitation of Liability


TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAMGEN AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE.


TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE SHALL NOT EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO US THROUGH THE SITE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR
  • ONE HUNDRED U.S. DOLLARS ($100)

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OR EXCLUSIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.


12. Indemnification


You agree to defend, indemnify, and hold harmless Samgen and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or fees arising out of or related to:

  • Your violation of these Terms
  • Your misuse of the Site
  • Your violation of any law or the rights of a third party

13. Privacy


Your use of the Site is also subject to our Privacy Policy, which is incorporated into these Terms by reference.


14. Accessibility


We aim to make our Site accessible and usable for all visitors. If you experience difficulty accessing any part of the Site, please contact us and we will make reasonable efforts to assist.


15. Governing Law


These Terms and any dispute arising out of or relating to the Site shall be governed by the laws of the State of Delaware, without regard to its conflict of law principles.


16. Dispute Resolution


Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Site shall be resolved in the state or federal courts located in Wilmington, DE, and you consent to the jurisdiction and venue of those courts.


If you want, your attorney can replace this section with an arbitration clause and class action waiver, but that should be done carefully and intentionally.


17. Termination


We reserve the right to terminate, suspend, or restrict your access to the Site, without notice, for any conduct that we believe violates these Terms or is otherwise harmful to us, other users, or third parties.


18. Changes to These Terms


We may update these Terms from time to time. When we do, we will post the revised version on this page and update the “Last Updated” date. Your continued use of the Site after any changes are posted constitutes your acceptance of the revised Terms.


19. Contact Information


If you have questions about these Terms, please contact us at:


Samgen Medical
1939 RT 70 East


Suite 220


Cherry Hill, NJ 08003

help@samgenmed.com