Effective Date: 3/30/2026
Last Updated: 3/30/2026
Samgen Medical (“Samgen,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit samgenmed.com (the “Site”), contact us, create an account, place an order, submit a business inquiry, or otherwise interact with us online.
By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide to Us
You may provide information directly to us, including:
B. Information Collected Automatically
When you visit the Site, we may automatically collect certain information, such as:
C. Transaction and Payment Information
If you make a purchase, payment information may be collected and processed by our third-party payment processor(s). We generally do not store full payment card numbers on our servers.
D. Business and Order Fulfillment Information
If you submit wholesale, distributor, clinic, or B2B information, we may collect business contact information, shipping preferences, tax-related documentation, and order history.
2. How We Use Your Information
We may use your information to:
3. Cookies and Tracking Technologies
We may use cookies, pixels, tags, and similar technologies to:
You can usually control cookies through your browser settings. Please note that disabling cookies may affect certain Site features.
4. How We Share Information
We do not sell your personal information for money. We may share your information in the following circumstances:
A. Service Providers
We may share information with third-party vendors who help us operate our business and Site, such as providers for:
B. Business Partners
If you submit a B2B, distributor, or wholesale request, we may use that information internally to evaluate and respond to your inquiry.
C. Legal and Compliance Reasons
We may disclose information if required to do so by law or if we believe disclosure is necessary to:
D. Business Transfers
If we are involved in a merger, acquisition, financing, asset sale, or other business transaction, information may be transferred as part of that process.
5. Ecommerce, Payment, and Shipping Providers
If you place an order through the Site, your information may be shared with third-party providers necessary to complete the transaction, including payment processors, ecommerce platform providers, and shipping or fulfillment partners.
These third parties process information under their own privacy policies and security practices. We encourage you to review their policies where applicable.
6. Email and Marketing Communications
We may send you transactional emails related to your order, account, support requests, or business relationship.
If you opt in, we may also send promotional or marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.
Even if you opt out of marketing messages, we may still send you non-promotional communications related to orders, accounts, or legal notices.
7. Data Retention
We retain personal information for as long as reasonably necessary to:
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
8. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
To make a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request.
9. State Privacy Disclosures
Certain U.S. state laws, including California and other state privacy laws, may provide additional rights regarding personal information.
If applicable law requires, we will honor qualifying requests concerning access, correction, deletion, and other protected rights. We will not discriminate against you for exercising your privacy rights.
Optional add-on if your lawyer wants a more detailed state-law section:
You can expand this section to include California-specific disclosures such as categories collected, sources, business purposes, retention, and rights to know/delete/correct/opt out.
10. Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site. If we learn that we have collected such information, we will take reasonable steps to delete it.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, or internet transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security.
12. Third-Party Links
The Site may contain links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing information.
13. Medical and Health Information
The Site is intended for product, business, and general informational purposes. Unless specifically stated otherwise, the Site is not intended for submitting sensitive medical information or protected health information.
Please do not send confidential medical records or detailed health information through general website forms, email, or other non-secure channels on the Site.
14. International Users
The Site is operated in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last Updated” date above. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Samgen Medical
1939 RT 70 East
Suite 200
Cherry Hill NJ 08003
help@samgenmed.com
